Returns & Replacements
We maintain strict quality control over our products. However, if you are not completely satisfied with our products and wish to return them, please contact our Customer Service Team first at +61 475 614 775 or via email at info@cake-emergency.com.co for guidance. This will help expedite the returns process and ensure proper record-keeping.Modification of Payment and Shipping Method
If you selected the wrong shipping method at checkout, please contact our customer service team immediately using the following methods. We will do our best to modify it before your order is shipped:
Refund Policy After Shipment
If you change your mind or request a refund for reasons unrelated to product quality after the order has been shipped, we will not be able to provide a refund. Refund requests under these circumstances will be denied. Please ensure you carefully review your order details, including payment and shipping methods, before placing your order to avoid any inconvenience.
Address: G15, 838 Collins Street, Docklands, Melbourne, VIC 3008
